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Omnipod screen not working

The omnipod screen or the reader it keeps doing this noise with the pods information on the screen and I can’t do anything not even give my daughter’s her insulin I remove batteries makes no difference still same it says on screen change omnipod and is not even the due date and call customer service number
#1264035
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I received my OMNIPOD yesterday and got a call from one of their "trainers" to set up a time for training... This person wanted me to drive 80 miles round trip to spend 15 minutes with them at a fast food restaurant. When I called this person and told them that I was...
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Anonymous
Thomas

Poor customer service ? You are far too spoiled if you expect everyone to come directly to you anytime you have some sort of issue. You have also failed to adequately describe...

3.8
I didn't like
  • Training and support being offered
  • Cheap excuse for a pdm
#1245906
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I have used the Omnipod for 1 month now. I had to get a CGM too so i got a Dexcom CGM also. The omnipod works well but it is not a "today's technology" type of device. 1st.. The batteries for the PDM only last about 10 to 14 days. So be prepared to buy alot of AAA...
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2.9
#1229064
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Omnipod - Antique junk

Looks like it was found in a time capsule dig up from a vacant lot! Can’t see the screen during daylight hours. It’s poorly designed, to big hard to read and very very over priced. First put my eyes on it and figured I’ve been had!
2.3
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Website
#1217853
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I wanted a pump that was tubeless due to having a toddler. I absolutely love this feature. But that’s the only thing I love. It doesn’t hold much insulin, pods will malfunction after 24 hours, the alarms are endless. The pods are way too expensive for a 30 day supply...
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Anonymous
Anonymous

I agree. The alarm is horrible. This has happened to me 3 times already and the last time I was in a meeting...so embarrassed. The worst thing is that not only do you lose a $...

1.9
#1216320
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Latest set of Pods are defective - 3 out of the last 7 have stopped working while atleast half full of insulin. Give POD ALARM and no other information. Omnipod usually replaced the defective pods, but I am losing 300 units of insulin, that I don't get back. This is...
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2.8
#1190579
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I had this pump for 4 years and I am paying for it with my eyes. Therasense test strips were recalled because they were giving lower than actual readings by as much as 100 points so I thought I had lower bloodsugar than I did. I started to realize something was wrong...
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Anonymous
Allison

My pod alarm has gone off at work, in the car when I am in traffic and cannot pull over, in ceremonies, in the store, at the movie theater, and everywhere. It cannot be shut o...

2.5
I liked
  • Being tubeless
  • Wireless
I didn't like
  • Poor product
#1181587
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Omnipod - Noisy and inconvient alarms

I have called and they say there is nothing they can do about the alarms that go off
#1180818
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Omnipod - Love this product, love the service

I am an Omnipod wearer. I LOVE this product because it helps me manage my Diabetes better than shots AND their support (to me) has been exceptional any time I need help with my order or with product questions. The only thing I am “pissed” about is having diabetes in the first place. Omnipod makes it easier.
4.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
#1180437
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Contact Omnipod

Mailing Address:
Insulet Corporation
9 Oak Park Drive
Bedford, Massachusetts 01730
United States
Phone:
(800) 591-3455
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I received the omnipod over a month ago. The device was overly complicated and almost impossible to figure out. I showed it to several hospital nurses who had no idea how to use it. I finally tried to return it, after speaking with several people the customer service...
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1.0
I didn't like
  • Worst experience ever
#1176735
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